Ratings & Reviews
Resident Reviews
|Recommended: YesGood — GOOD
response from property -Thank you for taking the time to rate our community; we are always glad to hear feedback from our residents. We're glad you've been happy with your service here.
|Recommended: YesBest Maintenance Staff In Baltimore — These guys are the greatest...polite, efficient, and knowledgeable. As a senior citizen, I appreciate how they go over and above. Even on weekends and evenings, if something serious is happening, they are here quickly They even check back to see if thihgs are still ok. They deserve a raise -
|Recommended: YesMaintenance Review -- Matthew — Just wanted to leave a review to thank Matthew for his excellent work on the various things in the apartment that needed attention. He's a great resource for the building, super professional and fast. Thanks so much
Thank you for taking the time to rate our community; we are always glad to hear feedback from our residents. Thank you also for your kind words about our staff. We're glad you've been happy with your service here!
|Recommended: YesGreat Job — The staff at this facility has been exemplary with all services. The staff are approachable and understanding to the needs of the residents.
|Recommended: YesGreat Place To Live In Mid-Town — The Fitzgerald is a great place to live in Mid-Town. Convenient to Penn Station, the Light Rail, and Meyerhoff Symphony Hall as well as a host of eateries. Darius and Preston in maintenance are very friendly and helpful as are the front desk staff. Any issues with the apartment are quickly resolved. Neighbors are mostly friendly and the Fitzgerald is a very, very dog-friendly residence.
Thank you for your review, Edwina. We're glad to hear you’ve enjoyed your stay and all that The Fitzgerald has to offer. Thank you for taking the time to provide your honest feedback, and please let us know if there is anything else we can do to keep your experience here a positive one!
|Recommended: NoNeeds Improvement — improve
Thank you for your feedback, Chaeyoung. I am sorry to hear that your experience has been less than optimal. My team and I strive to provide an excellent customer service experience for all of our residents, and I am disappointed to hear that this has not been the case for you. I would love the opportunity to discuss your individual concerns with you further. Please give me a call at (443) 552-5454, or send me an email at [email protected]. You can also stop by the Leasing Office Monday through Friday 9am-5pm.
Mark Dickson-Patrick
Property Manager
|Recommended: Yes. — .
Thanks for the 5-star rating, AnnMarie! Please let us know if there is anything more we can do for you.
|Recommended: YesIssue With The Cooling On The 5Th Floor. — Cooling doesn’t work on the 5th floor and in the gym. Please fix it as it becomes very hot in both the areas.
Thank you for your feedback. We appreciate and understand the concern this summer regarding the Fitness Center, and experienced similar frustration as we were subject to our vendor's schedule. The Fitness Center AC and on the floors have been repaired, and all is working optimally at this time.
Mark Dickson-Patrick
Property Manager
|Recommended: YesLife At The Fitzgerald — It is everything I imagined and more, the residents are great, the staff is amazing and always helpful, the faculty is clean and well kept. The atmosphere is very home like. The best living decision I ever made, would do it
again in a heartbeat.
Thank you for the great review of our community, Murrell! We appreciate your kind words and are glad to know how happy you've been at The Fitzgerald.
|Recommended: YesComfortable And Posh — No complaints, solid all round experience.
Thank you for taking the time to rate us, Mohammad! Please let us know if there is anything more we can do for you.